FAQ

Who are you?
We are CultCompany, based in the Netherlands, currently running 3 webshops, Amerelia, Undesire and Edica.

What payment methods do you accept?
You can pay using Paypal, DIRECTebanking, Mister Cash, Giropay, Carte Blue or iDEAL

What is your bank account?
Bankaccount number: 1307.36.988
IBAN: NL30 RABO 0130 7369 88
BIC: RABONL2U

What if I order something you don't have in stock?
You can only order items we have in stock.

To which countries do you ship?
We ship worldwide.

What are the shipping costs?
Within the European Union shipping costs are €7,50, outside Europe €15,00 and within the Netherlands shipping is free.

Can i cancel or return an order?
Of course you can!

When can i expect my order to be delivered?
All items are in stock so orders will be shipped once payment has been received. The delivery time depends on which country to ship to.

How can i contact you?
You can contact us using the contactform. Although far from perfect, we read and write English, German and Dutch.

I would like to cooperate with you, is that possible?
We are all about working together, so contact us and share your idea!